Privacy Policy

Who we are

This website is operated by DESKPOINT WHOLESALE LTD (“we”, “us”, “our”), a private limited company registered in England and Wales under company number 17278782. Our registered office is 475 Victoria Avenue, Southend-On-Sea, England, SS2 6NJ.

For any privacy-related questions, you can contact us by email at [email protected].

Data we may collect

We may collect and process the following information when you contact us or submit an enquiry:

• Contact details you provide, such as your name, email address and phone number.
• Organisation or company details where you choose to share them.
• Trade and product enquiry information you submit voluntarily, such as buyer type, furniture category, quantity, workspace type, dimensions, finish, delivery location and timeframe.
• The content of any message you send us.
• Limited technical information collected by essential website functions, and analytics data only if analytics is in use (see Cookies & analytics below).

We do not ask you to provide special category personal data, and you should not include sensitive information in your enquiry.

How we use your data

We use the information you provide to:

• Respond to your office furniture enquiry and any follow-up communication.
• Discuss suitable furniture categories, requirements and supply options.
• Maintain a record of correspondence relating to your enquiry.
• Operate, maintain and improve the website.

We do not use your details for unrelated marketing without your consent.

Lawful basis

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

• Legitimate interests — to respond to enquiries and operate our business communications in a way you would reasonably expect.
• Consent — where you have agreed for us to use your details to respond to your enquiry, or where analytics cookies require consent.
• Compliance with a legal obligation — where we are required to retain certain records.

Cookies & analytics

This website is designed to keep cookie usage minimal. Essential functions may use strictly necessary cookies. If analytics cookies are introduced, they will only be used with appropriate consent. For more detail, please see our Cookie Policy.

Sharing your data

We do not sell your personal data. We may share information with trusted service providers who help us operate the website or handle enquiries (for example, hosting or form providers), and only to the extent necessary. We may also disclose information where required by law.

Data retention

We retain enquiry information for only as long as necessary to respond to and manage your enquiry and any resulting correspondence, and to meet any applicable legal or accounting requirements. When information is no longer needed, it is securely deleted or anonymised.

Your rights

Under UK GDPR, you have rights in relation to your personal data, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Object to or restrict certain processing.
• Request data portability where applicable.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Contact

If you have any questions about this Privacy Policy or how your data is handled, please email [email protected].

We may update this policy from time to time. Any changes will be posted on this page.